Streamlined onboarding and compliance platform for MOT testing businesses

Almost every government mandates periodic vehicle inspection. In the UK, local garages authorised by the Driver and Vehicle Standards Agency (DVSA) issue certificates. These local garages are also called Ministry of Transport (MOT) testers, and vehicle inspection is called the MOT test. There are currently more than 23,000 MOT vehicle testing stations (VTS).

Vehicle testing stations must maintain proper qualifications, including trained staff and compliant equipment. The DVSA carries out site reviews of vehicle testing stations at least once every 3 years without prior notice. Therefore, it is essential to keep VTS compliance and quality standards up to date.

Overall System

After our first system, Mock Exam, our client MOT Juice needed a solution to collect MOT testers' business, staff, and equipment details. MOT vehicle testing stations vary in size, making it difficult for a single person to provide all the required information. We built a unified platform to gather all the necessary data in one place and securely transfer it to their core system.

The system is a statically generated web application connected to a REST API.

Onboarding

The most qualified person (such as the Authorised Examiner) in the MOT testing business opens an account first, after which the system guides them through information collection step by step. Each step can be delegated to other staff members by creating sub-accounts. Once all steps are completed, the details are sent to our client's main system. The platform operates seamlessly as a microservice.

Result

Before this system, collecting all details for an MOT testing business was difficult and the main system was overly complicated. With the new Onboarding system, information gathering is smoothly delegated and the core system is simplified. The new architecture is flexible and makes adding future features straightforward.